M&S’ CEO confirms full recovery from cyberattack by August
Marks & Spencer has confirmed that it is on the road to full recovery after the cyberattacks in April and expects full operations to resume by August.
Stuart Machin, chief executive of M&S, told shareholders at the annual general meeting that its online store is going to be completely restored by August, according to a report from Reuters.
Additionally, the other systems are being rebuilt and will be fully running by August. “I’m really hoping by August, the majority of this is behind us, and customers will see the full M&S,” Machin said.
The supermarket giant took a £300m hit to its full profits after it underwent cyberattacks in April, which overshadowed its strong financial results.
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Some of the services which came to a pause after the cyberattack were contactless payment and click and collect services.
The ransomware attack also led to a breach in staff details; however, the retailer confirmed that no sensitive data, including passwords and home addresses, was accessed.
Other UK retailers have also fallen victim to cyberattacks, with Co-op undergoing a cyberattack which led to a temporary closure of its IT systems amid the online security disruption.
M&S’ cyberattack is allegedly linked to the Scattered Spider group, which is a cyber group going after UK- and US-based retailers.
Marks & Spencer has been contacted for a comment.




