Deliveroo is now offering all of its UK delivery riders free 24/7 access to virtual GP consultations via video or phone.

The rapid delivery firm said the offer is the first of its kind in the sector, and marks an expansion of the benefits it provides to its self-employed riders.

The service, operated in partnership with insurance firm Chubb and healthcare provider Teladoc Health, will allows riders to discuss any medical concerns with a UK-registered GP at a time convenient for them.

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The offer is the latest example of Deliveroo’s actions to support rider growth, welfare and development. Last year, the company announced a package of 1,500 online educational courses to support riders and their families by broadening their learning and development. 

This new benefit also sits alongside a wider package of benefits which includes free insurance, sickness cover and financial support when riders become parents.

Deliveroo SVP of care and rider Camilla Kater said: “We are proud to lead the way in providing innovative benefits that truly support our riders’ needs. By ensuring our riders can access medical advice from a GP 24/7, we’re reinforcing our commitment to rider welfare and setting a new standard for the industry.”