An Asda staff survey has found that less than half of employees are confident in the supermarket’s strategy.
According to the annual questionnaire, which was completed by 75,591 workers last month, 47% of respondents said they were confident in the grocer’s long-term plan, The Telegraph reported.
Meanwhile, 48% were unable to note the benefits of Asda’s ‘Project Future’, which the retailer described as a “once-in-a-generation IT transformation to separate from Walmart’s legacy systems”.
In other areas, just 50% of staff said they were confident that the supermarket would act on the responses to the survey.
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An Asda spokesperson told the publication that the survey looked to provide colleagues with “an opportunity to share their honest thoughts about Asda and we value this direct feedback”.
They added: “Our overall engagement score, which measures the pride, advocacy and commitment colleagues have in their roles, exceeded 70%.
“While we are making significant progress in building a bigger and better Asda, there are some areas where we currently need to do better, and we are focused on addressing these.”
However, it comes as another blow to the supermarket giant which faces fresh strike action at two more superstores this month.
Last week, GMB Union said that industrial action would be taking place for a second time this year at Asda’s Wisbech store on 2 August and its Lowestoft store on 9 August over claims of a “litany of issues”.
The news also comes as the grocer continues its hunt for a CEO after co-owner Mohsin Issa announced earlier this year that he would take a step back from the day-to-day running of the business.
According to City sources, the supermarket’s next chief executive could receive a pay package of up to £10m.
