Marks and Spencer has unveiled the first revamped café in its “store renewal” programme.
The café, located at the Sears Retail Park in Solihull, has been redecorated to provide a “modern and inspiring” aesthetic.
Customers can now order using an app or self-service screen, while menus are viewed by scanning a QR code on the table.
The food is now said to be “healthier” with new vegan alternatives.
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Marks and Spencer, which owns 350 cafés across the country, has two more refurbishments planned but has not revealed where.
“The café has been developed to create a warm and inviting space for our customers to relax as part of their shopping experience,” Marks and Spencer hospitality head Caroline Cromar said.
“The new operating model allows for a seamless ordering process and improved speed, whilst delivering […] quality food and drink.”
Last month, Morrisons revealed it had spent around £16 million redecorating its cafés before lockdown restrictions were lifted on May 17.
The Big 4 grocer said it had installed new outdoor seating, created separate vegetarian and vegan menus, and improved Covid-19 safety measures.
