Tesco issues one-month warning as it axes Clubcard app

Tesco has issued a one-month warning to customers as it closes down its Clubcard app from April.

The change, which will impact millions of shoppers who use a Clubcard to get money off their shopping, will be effective across every store in the UK’s largest retailer, including Express and Metro stores, from April 18.

From that date, shoppers will need to download the Tesco Grocery & Clubcard app to get access to Clubcard prices and vouchers.


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However, shoppers will still be able to access to their old points, coupons and vouchers as the Clubcard points will roll over to the new app.

Customers who do not download the app will still have access to their points online.

“With the combined power of Clubcard Prices, coupons and vouchers alongside our Reward Partner codes, Clubcard is the best way to get value at Tesco – and our Grocery & Clubcard app is the easiest way to make the most of all your Clubcard has to offer,” a spokesperson said.

“You can use it when shopping online or in-store as a one-stop-shop to save money, collect points and use your vouchers and coupons.

They added: “You can also unlock extra value from your vouchers by using them with one of our Reward Partners through the Grocery & Clubcard app.”

It comes as Tesco has promised Groceries Code Adjudicator Mark White that suppliers will not be de-listed if they refuse its new fulfilment fee system.

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1 Comment. Leave new

  • I am not allowed to own a Smartphone because I have an implanted Pacemaker/Defibrillator.
    My wife does not have a Smartphone, so does that mean we will not be able to swipe our Clubcards on checking out any more?

    Reply

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