Ocado to revive ‘delivery to the kitchen table’ scheme

Online-only grocer Ocado is reportedly attempting to revive its kitchen table delivery scheme, assisting elderly and disabled shoppers with their orders.

According to The Grocer, the trial, which was paused during the Covid-19 pandemic over concerns of customer and driver safety, is set to restart after shoppers in selected areas were notified this month.

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The message gave the option for customers to “choose to get your shopping delivered straight to your kitchen table”

“Just let your driver know when they arrive and they’ll be happy to help,” it read.

The Grocer added that drivers from Ocado’s customer fulfilment centres (CFCs) in Purfleet and Sheffield are also involved in the trial, providing the company with disposable overshoe bags to avoid dirtying customer carpets.

However, according to several Ocado delivery drivers, most customers have declined the offer so far.

The news comes as Ocado has revealed it will pause the development of more automated distribution centres in the UK as online grocery demand begins to ease.



1 Comment. Leave new

  • I’m a driver and unfortunately will not bring shopping on the table unless if customer’s have a disability .there are many reasons why the main reason is we become very vulnerable to accusations of all sorts.


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