The rise in the cost-of-living has been matched with an increase in the number of retail employees being abused by customers.
According to a figures by the Retail Trust, 70% of retail workers said the abuse had “gotten worse” in the last two years.
Meanwhile, of the 2,000 shoppers surveyed 62% said they had been frustrated by rising prices, with a further 71% admitting to raising their voice or losing their temper at staff.
Speaking to ITV News, director of the Association of Convenience Stores (ACS) and shopkeeper Paul Cheema said he was seeing abuse on a daily basis.
He said: “We’re governed by the prices that are coming in but there’s no need to take the anger out on the people working in the store because it’s beyond their control as well.”
