OneBanks expands Co-op community banking trial

OneBanks has revealed plans to expand its in-store community trial to three Co-op stores in Scotland. 

The retailers is set to roll out its “innovative kiosks” to Falkrik, Kilwinning and Lochgelly to service communities with limited access to local bank branches.  

The Kilwinning trial will also offer an updated kiosk design, which is wheelchair compatible, with team members equipped and trained to support those who are hard of hearing through the SignLive app. 

The facility will also include a touch screen with options to deposit coins as well as notes, manage payments for utilities and bills, and purchase online goods from sites such as Amazon with cash. 

READ MORE: Central England Co-op expands Snappy Shopper partnership to 100 stores

“Co-op is committed to connecting communities, making a difference locally and operating at the heart of local life,” Co-op director of innovation and format Mark Matthews said. 

“We are working with partners to develop added services and choice conveniently, finding innovative ways to expand access to products and services locally, and create a compelling offer to serve our members and customers in our communities.” 

OneBanks chief executive and founder Duncan Cockburn added: “Around 50 bank branches a month are closing and have been for the last six years. 

“Thanks to the Co-op who share our belief in the importance of bringing face-to-face banking back to the community, we are now able to roll out our second kiosk which will offer a wider range of services, all with the same human touch people value.” 

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