Global food tech company Deliverect has expanded its restaurant order and delivery solution to the grocery and convenience sector, with with early customers like Spar, EG Group, and One Stop seeing weekly sales double.

Deliverect Retail digitises the entire grocery process, enabling retailers to receive and manage all orders and catalogues in one central location, track real-time sales and performance, and access data from third-party delivery platforms.

With One Stop, Deliverect provided a central hub to manage the convenience retailer’s on-demand delivery operations at over 800 stores, enabling it to offer a “consistent” customer experience.

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The food tech company said this also improved One Stop’s end-to-end picking and delivery time, increased its product range from 500 to over 3,000 SKU, reduced inaccurate orders by 30%, and increased retention rate by 57%.

One Stop head of online Tim Josephs said: “Since launching Deliverect Retail, we’ve seen outstanding results. We’ve doubled our sales, by being able to increase our product range from 500 to over 3,000 SKUs, which has driven significant sales growth and conversion. Additionally, our pick accuracy has improved by over 30%, and we expect that to continue improving.”

Deliverect regional general manager Northern Europe Joe Heather said: “The pandemic accelerated the shift to online grocery shopping with on-demand delivery gaining popularity. Now, grocery and convenience stores have a captive online shopping audience, but the overall digital shopping experience must be enhanced in order to increase sales.”