Nisa partners with DHL to scrap paper delivery notes for all partners

Nisa has announced it is launching a new digital way of working which will see the symbol group retailer scrap paper delivery notes, in partnership with DHL.

Instead, the new electronic proof of delivery (EPOD) will be rolled out from the end of month with deliveries from all depots moving to the paperless system by early April.

With the move to paperless delivery notes, when partners receive a delivery they will no longer sign and receive paper delivery notes, instead they will write on the glass of a handheld mobile device and the proof of delivery will be automatically emailed to them.

READ MORE: Nisa launches new insight hub

The digital process will begin when the order is picked at the depot with the delivery note of confirmed items generated and sent to the store email address, in advance of the driver arriving, Nisa has said.

“This is a huge step forward for our delivery operation which will simplify and streamline the system making things easier for Nisa partners,” Jess Graves from Nisa’s logistics team said.

“The new system completely removes the need for all the paperwork involved in the delivery process and will improve record-keeping and efficiency. This represents an important technological development for Nisa and our logistics partners DHL and we’re really excited to be rolling it out.”

DHL head of development Scott Swindin added: “As a partnership DHL and Nisa are always striving to enhance the partner’s delivery experience and the introduction of a digitalised solution such as EPOD will help us all with improved on time delivery information, reduced waiting time, support of media tracking as well as fostering the green agenda with reduced paperwork.”

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