Morrisons introduced new checkout software in its first store, ahead of a wider rollout across its estate from 2027.

The supermarket worked with NCR Voyix on the Emerald system, which will replace its existing Storeline software across checkouts and cash offices.

The project aims to simplify everyday tasks for store colleagues and improve the customer experience, Retail Technology Innovation Hub reported.

Morrisons support office specialist for front end operations Laura Critchley said teams had spent two years working on the project.

Writing on LinkedIn, she said the software would bring “a more streamlined, modern and user-friendly experience for colleagues, while helping to make everyday processes easier and improve the customer experience”.

The launch follows an expansion of Morrisons’ partnership with NCR Voyix announced in April 2025, covering more than 13,000 checkout lanes across nearly 500 stores under a five-year contract.

That agreement included new point-of-sale technology designed to help the supermarket introduce software updates and new features more quickly.

The wider technology upgrade also included tools to provide real-time operational insights and support decision-making, alongside continued managed services from NCR Voyix.

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