Marks and Spencer’s contract with Indian IT firm Tata Consultancy Services (TCS) has ended.

The decision marks the conclusion of a review that began in January, with M&S confirming it has since appointed a new provider.

In a statement, the retailer said: “TCS provides a number of technology and IT services for M&S and we value our partnership with the TCS team.

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“Regarding the IT service desk contract specifically, as is usual process, we went to market to test for the most suitable product available, ran a thorough process and instructed a new provider this summer.”

However, M&S stressed the move “has no bearing” on its wider relationship with the Mumbai-based IT services group.

A spokesman for TCS said: “As both M&S and TCS have clarified, the service desk contract with M&S followed a regular competitive RFP process initiated in January 2025, with M&S opting to proceed with other partners much prior to the cyber incident in April 2025.

“These matters are hence clearly unrelated. In fact, we continue to work on numerous other areas, in our role as a strategic partner for M&S and are proud of this longstanding partnership.

He added: “On the cyber incident itself, as previously clarified, TCS conducted a review of our own networks and systems and our conclusion is that the vulnerabilities have not originated from there. TCS does not provide cyber security services to M&S. This is a service that is provided by another partner.”