Almost 10,000 Asda employees have received incorrect payslips after an IT malfunction, with union bosses claiming that some have been underpaid.
One worker claimed that as much as two weeks’ worth of wages has been removed from some staff members’ March payslips, The Telegraph reported.
In a letter sent to store managers last Thursday, the grocer’s bosses said: “During our payroll checks, we have currently identified around 9,500 hourly paid colleagues who are impacted by incorrect pay, due to what we believe is an issue with a specific holiday calculation as we have moved to our new systems.
“Colleagues’ payslips may not show correctly so please reassure colleagues that we are aware of this and are making the relevant adjustments to ensure that colleagues receive payment by Friday payday.”
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It comes as Asda owners look to detach from former owner Walmart’s IT systems, a process known internally ‘Project Future’.
Last week marked the first test of the transition to a new form of payment software.
The supermarket giant said it will pay workers what they received in February to make up for any loss in wages.
An Asda spokesperson told The Telegraph: “We recently launched a new HR system and conducted pre-emptive checks to identify any potential issues before colleagues were paid this month.
“These checks found a potential problem with holiday pay that could have resulted in a pay discrepancy for some hourly paid colleagues.
“We have taken immediate and proactive steps to correct this to help ensure there will be no shortfall in pay for these colleagues this month. Project Future will give Asda a world-class IT platform.”
4 Comments. Leave new
3 days after payday and still half my wages are missing
Down 3 weeks wage and not getting anywhere always reply with we are looking into this asap.
5 days after my pay day . And No wages at all . And feed back from my GMS to give me updates.
When the new owners took over, they got rid of the personnel departments in stores, so now their are no wages clerks to help colleagues if wages are wrong. Managers aren’t interested in sorting things out, I’m still waiting for missing wages from January and am having to get Acas involved. The situation is far worse than is being reported, wages are not being corrected and there is no information in store on how to deal with it. Wage theft I call it!