Ocado Retail reports strong revenue growth and improved profitability

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General Retail

Online supermarket Ocado Retail has filed its annual report for an elongated 70-week period ending 6 April 2025.

The extension moves Ocado Retail’s financial year-end from November to April to align with Marks & Spencer’s reporting calendar. From April, its results are consolidated into those of M&S, though the economic interest of both shareholders remains unchanged.

The business – a joint venture between Ocado Group and M&S – said for the financial year to 6 April 2025 (FY25), said it delivered revenue growth of 15.5%, underpinned by a 14.6% increase in active customers to 1.2 million.

Growth was driven by higher order volumes, with average basket size holding steady and selling prices rising by just 0.4%, well below inflation. Sales of M&S-branded products were a particular highlight, climbing 21% during the year.


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Ocado Retail’s focus on cost discipline and operational efficiency delivered a sharp improvement in financial performance. Adjusted EBITDA rose 78.3% year-on-year to £53.5m, while pre-tax losses were reduced from £121.7m to £60m, a £61.7m improvement.

The company also returned to cash-flow generation, ending the period with £68.2m in cash and equivalents, down from £76.4m the previous year but still supporting further investment.

The business credited progress to its Perfect Execution strategy, built around three pillars: unbeatable choice, unrivalled service and reassuringly good value.

Ocado Retail operates seven highly automated customer fulfilment centres across the UK, supported by regional spokes and a fleet of branded delivery vans that reach over 80% of UK households.

As the home of M&S Food online, it now offers more than 45,000 products, spanning M&S ranges, major brands, challenger labels and Ocado’s own lines.

General Retail

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Ocado Retail reports strong revenue growth and improved profitability

grow

Online supermarket Ocado Retail has filed its annual report for an elongated 70-week period ending 6 April 2025.

The extension moves Ocado Retail’s financial year-end from November to April to align with Marks & Spencer’s reporting calendar. From April, its results are consolidated into those of M&S, though the economic interest of both shareholders remains unchanged.

The business – a joint venture between Ocado Group and M&S – said for the financial year to 6 April 2025 (FY25), said it delivered revenue growth of 15.5%, underpinned by a 14.6% increase in active customers to 1.2 million.

Growth was driven by higher order volumes, with average basket size holding steady and selling prices rising by just 0.4%, well below inflation. Sales of M&S-branded products were a particular highlight, climbing 21% during the year.


Subscribe to Grocery Gazette for free

Sign up here to get the latest grocery and food news each morning


Ocado Retail’s focus on cost discipline and operational efficiency delivered a sharp improvement in financial performance. Adjusted EBITDA rose 78.3% year-on-year to £53.5m, while pre-tax losses were reduced from £121.7m to £60m, a £61.7m improvement.

The company also returned to cash-flow generation, ending the period with £68.2m in cash and equivalents, down from £76.4m the previous year but still supporting further investment.

The business credited progress to its Perfect Execution strategy, built around three pillars: unbeatable choice, unrivalled service and reassuringly good value.

Ocado Retail operates seven highly automated customer fulfilment centres across the UK, supported by regional spokes and a fleet of branded delivery vans that reach over 80% of UK households.

As the home of M&S Food online, it now offers more than 45,000 products, spanning M&S ranges, major brands, challenger labels and Ocado’s own lines.

General Retail

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1 Comment. Leave new

  • Yanis Temby 7 months ago

    Good day! I’ve been checking out grocerygazette.co.uk and I would like to inquire about guest posting opportunities. Could you please let me know the requirements and terms?

    Reply

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